Account and Data Deletion
Request deletion or export of a Meetyn account, guest response or organization record without needing a paid plan.
Effective September 23, 2026 · Version 2026-09-23 · Postly Technologies, Inc.
Request account deletion
Signed-in users can request deletion from Account settings on the website or PWA, or Profile > Delete account in the native app. Confirm the request after a recent sign-in; you do not need to send a separate email. We aim to complete requests within 30 days and confirm by email, explaining any lawful exception or extension. After you confirm automatic deletion, access closes immediately and processing cannot be cancelled. You can also email support@postly.ai with the subject Meetyn account deletion, preferably from your account email, including if you cannot sign in. State whether you want the whole account deleted, specific information removed, or an export first. You do not need an active paid subscription to make a privacy request. If you used Apple Hide My Email, include the relay address shown in your profile where possible. Do not send a password, sign-in link, private key or identity document unless a secure, proportionate verification process specifically requires it.
Guests without an account
You can request removal or correction of an RSVP or poll response without creating an account. Include the meeting URL and the name used, and explain your request. We will verify your connection to the response proportionately, which may involve the organizer or the original browser. Knowing a meeting URL or another guest's name alone does not authorize access to their private records.
Organizations and shared records
Automatic full account deletion removes every organization you own, its workspaces, meetings and responses, plus meetings and presets you created in other organizations. Other members lose access to your deleted organizations, but their independent accounts and unrelated organizations remain. Coordinate continuity and export any records before confirming. If you need to preserve a shared organization, contact support before starting deletion. Copies already exported or held by others cannot be erased by this process.
Subscriptions and removal
Cancelling renewal, uninstalling an app, clearing cookies and deleting an account are different actions. Automatic full account deletion stops renewal of active subscriptions for organizations you own before removing their data. Required invoices and other legally retained financial records may remain with the payment provider. You may also manage renewal through web Billing before requesting deletion. We will not require payment for exercising a valid privacy right. Refund requests follow the Refunds and Cancellation Policy and applicable law.
What happens next
Automatic requests require a recent sign-in and explicit confirmation of the scope. Apple-linked accounts reconnect Apple to revoke authorization first. A durable queue retries interrupted steps; subscription closure precedes data removal and Firebase account deletion. We normally process within an hour, but service outages or large accounts can take longer. Completion is confirmed to a verified email. Minimal request evidence is retained for up to 90 days after completion. Other privacy requests are handled within applicable legal deadlines. We will explain any permitted extension, refusal or information needed to proceed. Information may need to remain for financial obligations, fraud prevention, disputes or other legal reasons, with use limited to those purposes. Active-service removal may precede expiry of backups and provider records. We cannot erase copies already held by meeting organizers, chat services or calendar providers; we can explain who may need a separate request. Contact support to appeal or clarify a response, and you retain applicable regulator complaint rights.
Questions? support@postly.ai